Shipping policy
Shipping Policy for Refind.pk
Last Updated: [Insert date]
At Refind.pk, we aim to deliver your orders quickly and safely. Please review our Shipping Policy below.
1. Shipping Locations
-
We currently offer shipping across Pakistan.
-
International shipping is not available unless stated otherwise.
2. Order Processing Time
-
Orders are typically processed within 1–2 business days after confirmation.
-
Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Time
-
Estimated delivery time is 2–5 business days, depending on your location.
-
Remote areas may take longer due to courier limitations.
-
Delivery times are estimates and may vary due to weather, strikes, or courier delays.
4. Shipping Charges
-
Shipping charges (if applicable) will be clearly displayed at checkout.
-
Any promotional free shipping offers will be subject to terms mentioned on the website.
5. Cash on Delivery (COD)
-
Cash on Delivery is available for eligible orders and locations.
-
Customers must ensure availability of the exact payable amount at the time of delivery.
-
Refind.pk reserves the right to disable COD for certain orders or locations.
6. Order Tracking
-
Once your order is shipped, you will receive a tracking number via SMS or email.
-
You can track your order through the courier’s website using the provided tracking details.
7. Delayed or Lost Shipments
-
While we work closely with courier partners, Refind.pk is not responsible for delays beyond our control.
-
If your order appears lost in transit, please contact our Customer Support team for assistance.
8. Incorrect Address
-
Please ensure that your shipping address and contact details are accurate.
-
Refind.pk is not responsible for orders delayed or undelivered due to incorrect information provided by the customer.
-
Additional delivery attempts or reshipping may incur extra charges.
9. Damaged Packages
-
If your package arrives damaged, please do not accept delivery and contact us immediately.
-
If you notice damage after delivery, notify us within 24 hours with photos or video evidence.
10. Contact Us
For any shipping-related questions or concerns:
đź“© Email: refind4999@gmail.com
📞 WhatsApp/Phone: 0310 5912372